Privacy Policy

At BZTECH, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how BZTECH collects, uses, stores, and protects information when you visit our website, contact us, request a quotation, or use our products and services.

By accessing or using the BZTECH website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue use of our website and services.

About BZTECH

BZTECH is a UAE-based company providing professional solutions for residential and commercial properties, including window film installation, solar control window films, security and anti-shatter films, interior film wrapping, SPC flooring, LVT luxury flooring, painting, plumbing, signage, and other finishing works.

This Privacy Policy applies to information collected through our website, online enquiry forms, communication channels, and other interactions with BZTECH.

Information We Collect

We may collect personal information that you voluntarily provide when you contact BZTECH, request a quotation, submit an enquiry, or communicate with our team.

This information may include:

• Full name
• Email address
• Phone or mobile number
• Company or business name
• Property or project information
• Address or location details
• Service requirements and project specifications
• Information included in your enquiry or message
• Any other information you choose to provide to us

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of website visits
• Referring website or source
• General website usage information
• Cookies and similar technologies

This information helps us understand how visitors use our website and improve the performance and user experience of our online services.

How We Use Your Information

BZTECH may use the information we collect for legitimate business and service-related purposes, including:

• Responding to enquiries and customer requests
• Providing quotations and project information
• Understanding your property or project requirements
• Providing window film, flooring, interior wrapping, and finishing-work services
• Scheduling consultations, site visits, or installations
• Communicating with you about your enquiry or project
• Providing customer support
• Improving our website, services, and customer experience
• Understanding website traffic and user behaviour
• Sending service-related updates and communications
• Sending marketing or promotional information where permitted and, where required, with your consent
• Preventing fraud, misuse, or unauthorized activity
• Complying with applicable laws and legal requirements
• Protecting the rights, property, and security of BZTECH, our customers, and our website

Cookies and Similar Technologies

The BZTECH website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and enhance the overall browsing experience.

Cookies may help us:

• Improve website performance
• Understand how visitors interact with our website
• Remember user preferences
• Analyze website traffic
• Improve our online services and content

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

How We Share Information

BZTECH does not sell your personal information for monetary gain.

We may share relevant information when necessary to operate our business, provide requested services, or comply with legal obligations.

Information may be shared with:

Service Providers

We may work with trusted third-party service providers who assist us with website hosting, technology, communications, analytics, customer support, marketing, or other business functions.

Business Operations

Information may be disclosed when reasonably necessary in connection with a business transaction, restructuring, merger, acquisition, or transfer of business assets.

Legal Requirements

We may disclose information where required or permitted by applicable law, regulation, legal process, or governmental authority, or where necessary to protect our legal rights, property, safety, or security.

With Your Consent

We may share information for other purposes when you have provided appropriate consent or specifically requested us to do so.

Data Security

BZTECH takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no website, online communication, or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting applicable legal or regulatory requirements.

The retention period may vary depending on the type and purpose of the information.

Your Privacy Rights

Depending on applicable UAE laws and regulations, you may have certain rights concerning your personal information.

These may include the right to:

• Request information about the personal data we hold about you
• Request correction or updating of inaccurate information
• Request deletion of personal information where legally applicable
• Request information about how your data is processed
• Withdraw consent where processing is based on consent
• Object to or restrict certain types of processing where applicable
• Opt out of certain marketing communications
• Request a copy of certain personal information, where applicable

To exercise a privacy-related right, please contact BZTECH using the contact details provided below.

Certain requests may be subject to legal, contractual, or other applicable limitations.

Marketing Communications

Where permitted by applicable law, BZTECH may contact you with information about our services, projects, offers, updates, or other relevant business communications.

If you no longer wish to receive marketing communications, you may request to opt out or use the unsubscribe option provided in the relevant communication, where available.

You may continue to receive essential service-related or transactional communications where necessary.

Third-Party Websites

Our website may contain links to third-party websites, platforms, social media pages, or other online services.

BZTECH is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of external websites before providing them with your personal information.

Children's Privacy

Our website and services are intended for general audiences and business customers. BZTECH does not knowingly request or collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action where required.

Changes to This Privacy Policy

BZTECH may update this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, business practices, or applicable legal requirements.

When changes are made, the updated version will be published on this page with the revised effective or update date.

We encourage visitors to review this Privacy Policy periodically to stay informed about how BZTECH handles personal information.